Terms of Service

You must be 18 years of age or older to apply. You must be authorized to work in the United States. This business opportunity is for independent contractors who have joined Valen Solutions, an Arise Virtual Solutions Partner, in order to service Arise clients. All Applicants who are contractors with Valen Solutions are considered self-employed and are responsible for paying their own taxes. Contractors are responsible for providing their own equipment and necessities needed to perform in their role as a Client Support Professional.
 
Admission Process:
 
All Applicants are required to undergo a background check prior to servicing any client. Applicants must also pass a voice assessment, program assessment, and complete training certification course requirements before choosing hours to service a client outside of training.
 

Getting Paid:
 
If accepted as an independent contractor of Valen Solutions, you will be paid bi-weekly via direct deposit. The pay amount depends on the client that you choose to service (average $9-$16/hour). Arise does not pay for CSP's time spent training or in mandatory meetings. Payment is ONLY issued for time spent servicing clients.
 
Fees:
 
​The Arise service fee of $19.75 and Valen Solutions' administration fee of 17.50 will be charged each pay period. These are two separate, unrelated charges. No taxes will be taken from your payment. All other fees, including background check and enrollment in the client certification course, are charged by Arise Virtual Solutions. Valen Solutions is not subject to the fees charged by Arise. All CSPs must pay associated fees and comply with Arise's rules and terms of service.

Please Note:  This is not a job opportunity, you are being offered an opportunity as an independent contractor to work at home, to be self-employed. ​
 
Hours/Schedule:
 
ALL CSPs are responsible for selecting their own hours to work in 30-minute intervals. The scheduling of the 30-minute intervals is for your convenience to take time off when needed. In most cases, CSPs are required to work 15 to 20 hours per week; some clients require you to service anywhere from 3 to 10 of those hours on specific weekdays or on the weekends. Time schedule can be selected a week or two in advance.
 
 
Sponsorship/Self Sponsored (Pay):
 
If an applicant cannot afford to pay the associated fees and elects to get sponsored, the applicant will be subject to undergo a detailed pre-background check, professional references check, and a telephone interview to determine eligibility. Only a select few will be chosen each enrollment period. Sponsored CSPs must comply with these terms of service and sign a contract agreement. ALL CSPs are paid EXACTLY what the client pays. Sponsored applicants must agree to a 10% administration fee. Sponsorship applicants must sign a contract that states that the applicant cannot transfer or become their own IBO until the required 90 day period has passed or the applicant will be responsible for reimbursing all fees paid by Valen Solutions plus, a breach of the contract fee, as well as interest charges and other fees which is disclosed in detail in the contract agreement.
 
 
Termination:
 
If the Applicant is terminated by Arise, the applicant will no longer be able to work through Valen Solutions as an independent contractor, due to all clients and assignments are contracted by Arise. Applicants may be terminated by Valen Solutions at will and at any time for any reason without prior notice. If you decide that you would like to resign from being an independent contractor through Valen Solutions, we ask that you give at least 7 days prior written notice by email to info@valensolutions.net. If you are Sponsored Valen Solutions, you will be permitted to give a termination notice after 90 days of servicing without penalty. If you are a sponsored Valen Solutions that is terminated by Arise, you will be responsible for repaying all fees paid for your sponsorship immediately and agree that this amount can be deducted from your pay.  
 
By completing the Application and agreeing to the Terms of Service you acknowledge that you have read and agree to the terms set forth herein.
 
You agree that you are a legal United States citizen and able to work in the United States. You also authorize Valen Solutions to use the information entered on your application to set up your account with the Arise Network if necessary. You understand that after your account is set up with the Arise Network, you will receive an email with additional instructions to complete the admission process. These terms of service may be changed by Valen Solutions and its representatives at any time without notice and apply to all CSPs subcontracted with Valen Solutions.