Online Privacy Policy Agreement

Last Updated

March 1, 2020

Valen Solutions, LLC (Valen Solutions) values its users' privacy. This Privacy Policy ("Policy") will

help you understand how we collect and use personal information from those who visit our

website or make use of our online facilities and services, and what we will and will not do with the

information we collect. Our Policy has been designed and created to ensure those affiliated with

Valen Solutions, LLC of our commitment and realization of our obligation not only to meet but to

exceed most existing privacy standards.

We reserve the right to make changes to this Policy at any given time. If you want to make sure

that you are up to date with the latest changes, we advise you to frequently visit this page. If at

any point in time Valen Solutions, LLC decides to make use of any personally identifiable

information on file, in a manner vastly different from that which was stated when this information

was initially collected, the user or users shall be promptly notified by email. Users at that time

shall have the option as to whether to permit the use of their information in this separate manner.

This Policy applies to Valen Solutions, LLC, and it governs any and all data collection and usage

by us. Through the use of, you are therefore consenting to the

data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies

that Valen Solutions, LLC does not control, nor by individuals not employed or managed by us. If

you visit a website that we mention or link to, be sure to review its privacy policy before providing

the site with information. It is highly recommended and suggested that you review the privacy

policies and statements of any website you choose to use or frequent to better understand the

way in which websites garner, make use of and share the information collected.

Please note that this Policy does not govern the collection and use of information by companies

that Valen Solutions, LLC does not control, nor by individuals not employed or managed by us. If

you visit a website that we mention or link to, be sure to review its privacy policy before providing

the site with information. It is highly recommended and suggested that you review the privacy

policies and statements of any website you choose to use or frequent to better understand the

way in which websites garner, make use of and share the information collected.

Specifically, this Policy will inform you of the following

1. What personally identifiable information is collected from you through our website;

2. Why we collect personally identifiable information and the legal basis for such collection;

3. How we use the collected information and with whom it may be shared;

4. What choices are available to you regarding the use of your data; and

5. The security procedures in place to protect the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you

elect not to do so, we reserve the right not to register you as a user or provide you with any

products or services. This website collects various types of information, such as:

·      Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.


In addition, Valen Solutions, LLC may have the occasion to collect non-personal anonymous

demographic information, such as age, gender, household income, political affiliation, race and

religion, as well as the type of browser you are using, IP address, or type of operating system,

which will assist us in providing and maintaining superior quality service.



Valen Solutions, LLC may also deem it necessary, from time to time, to follow websites that our

users may frequent to gleam what types of services and products may be the most popular to

customers or the general public.


Why We Collect Information and For How Long


We are collecting your data for several reasons:


·      To better understand your needs and provide you with the services you have requested;

·      To fulfill our legitimate interest in improving our services and products;

·      To send you promotional emails containing information we think you may like when we have your consent to do so;

·      To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;

·      To customize our website according to your online behavior and personal preferences.


The data we collect from you will be stored for no longer than necessary. The length of time we

retain said information will be determined based upon the following criteria: the length of time

your personal information remains relevant; the length of time it is reasonable to keep records to

demonstrate that we have fulfilled our duties and obligations; any limitation periods within which

claims might be made; any retention periods prescribed by law or recommended by regulators,

professional bodies or associations; the type of contract we have with you, the existence of your

consent, and our legitimate interest in keeping such information as stated in this Policy.



Use of Information Collected


Valen Solutions, LLC does not now, nor will it in the future, sell, rent or lease any of its customer

lists and/or names to any third parties.


Valen Solutions, LLC may collect and may make use of personal information to assist in the

operation of our website and to ensure delivery of the services you need and request. At times,

we may find it necessary to use personally identifiable information as a means to keep you

informed of other possible products and/or services that may be available to you from

Valen Solutions, LLC may also be in contact with you with regards to completing surveys and/or

research questionnaires related to your opinion of current or potential future services that may be


Valen Solutions, LLC may feel it necessary, from time to time, to contact you on behalf of our

other external business partners with regards to a potential new offer which may be of interest to

you. If you consent or show interest in presented offers, then, at that time, specific identifiable

information, such as name, email address and/or telephone number, may be shared with the third



Valen Solutions, LLC may find it beneficial to all our customers to share specific data with our

trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal

mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly

prohibited from making use of your personal information, other than to deliver those services

which you requested, and as such they are required, in accordance with this agreement, to

maintain the strictest of confidentiality with regards to all your information.



Valen Solutions, LLC uses various third-party social media features including but not limited to

Facebook, LinkedIn, Twitter, Instagram, and other interactive programs. These may collect your IP

address and require cookies to work properly. These services are governed by the privacy

policies of the providers and are not within Valen Solutions, LLC's control.



Disclosure of Information


Valen Solutions, LLC may not use or disclose the information provided by you except under the

following circumstances:


·      as necessary to provide services or products you have ordered;

·      in other ways described in this Policy or to which you have otherwise consented;

·      in the aggregate with other information in such a way so that your identity cannot reasonably be determined;

·      as required by law, or in response to a subpoena or search warrant;

·      to outside auditors who have agreed to keep the information confidential;

·      as necessary to enforce the Terms of Service;

·      as necessary to maintain, safeguard and preserve all the rights and property of Valen Solutions, LLC.


Non-Marketing Purposes


Valen Solutions, LLC greatly respects your privacy. We do maintain and reserve the right to

contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account

issues, and/or changes in Valen Solutions, LLC products, and services). In certain circumstances,

we may use our website, newspapers, or other public means to post a notice.



Children under the age of 13

Valen Solutions, LLC's website is not directed to, and does not knowingly collect personal

identifiable information from, children under the age of thirteen (13). If it is determined that such

information has been inadvertently collected on anyone under the age of thirteen (13), we shall

immediately take the necessary steps to ensure that such information is deleted from our

system's database, or in the alternative, that verifiable parental consent is obtained for the use

and storage of such information. Anyone under the age of thirteen (13) must seek and obtain

parent or guardian permission to use this website.


Unsubscribe or Opt-Out


All users and visitors to our website have the option to discontinue receiving communications

from us by way of email or newsletters. To discontinue or unsubscribe from our website please

send an email that you wish to unsubscribe to If you wish to unsubscribe

or opt-out from any third-party websites, you must go to that specific website to unsubscribe or

opt-out. Valen Solutions, LLC will continue to adhere to this Policy with respect to any personal

information previously collected.


Links to Other Websites


Our website does contain links to affiliate and other websites. Valen Solutions, LLC does not

claim nor accept responsibility for any privacy policies, practices and/or procedures of other such

websites. Therefore, we encourage all users and visitors to be aware when they leave our

website and to read the privacy statements of every website that collects personally identifiable

information. This Privacy Policy Agreement applies only and solely to the information collected by

our website.



Notice to European Union Users


Valen Solutions, LLC's operations are located primarily in the United States. If you provide

information to us, the information will be transferred out of the European Union (EU) and sent to

the United States. (The adequacy decision on the EU-US Privacy became operational on August

1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal

data is transferred to the United States for commercial purposes. It allows the free transfer of

data to companies that are certified in the US under the Privacy Shield.) By providing personal

information to us, you are consenting to its storage and use as described in this Policy.





Valen Solutions, LLC takes precautions to protect your information. When you submit sensitive

information via the website, your information is protected both online and offline. Wherever we

collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way.

You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your

information offline. Only employees who need the information to perform a specific job (for

example, billing or customer service) are granted access to personally identifiable information.

The computers and servers in which we store personally identifiable information are kept in a

secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure

or modification of the user's personal information under our control.


Acceptance of Terms


By using this website, you are hereby accepting the terms and conditions stipulated within the

Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you

should refrain from further use of our sites. In addition, your continued use of our website

following the posting of any updates or changes to our terms and conditions shall mean that you

agree and acceptance of such changes.



Contact Us


If you have any questions or concerns regarding the Privacy Policy Agreement related to our

website, please feel free to contact us at